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Enterprise AI services, end to end

Ten disciplines covering everything from a first AI strategy to autonomous agents running your operations. Every one ends in production.

Decision guide

Agent, chatbot, or automation — which do you need?

The three most-confused terms in enterprise AI, compared honestly. Most clients need a combination — discovery tells you which.

Use a chatbot when the answers already exist in your approved content and people keep asking for them. Use intelligent automation when structured data has to be extracted from unstructured documents and processed through fixed rules. Use an AI agent when the work requires assembling context from several systems, applying judgement that varies case by case, and then taking action. If any of those three conditions is missing, an agent will cost roughly ten times more per task than the simpler option and be harder to trust.

Comparison of AI chatbots, intelligent automation and AI agents
AttributeAI ChatbotIntelligent AutomationAI Agent
What it isConversational AI that answers questions from your approved contentAI that reads, extracts, and processes documents and data flowsGoal-driven AI that plans steps, uses tools, and completes tasks
Best forSupport deflection, lead capture, internal knowledgeInvoices, claims, contracts, back-office processingMulti-step operational work: exceptions, research, coordination
Human involvementEscalates conversations it cannot resolveReviews low-confidence items in a queueApproves high-impact actions at defined gates
Typical timeline4–6 weeks to first channel6–10 weeks to parallel run8–12 weeks to supervised autonomy
Example outcome62% ticket deflection in 90 daysClaims intake: 3 days → 4 hours73% of dispatch exceptions resolved autonomously

Case studies

Outcomes from every practice

A result from each service line, with the client context that produced it.

  • AI Agents

    73% of dispatch exceptions resolved autonomously

    We deployed an exception-handling agent across 14 regional hubs. It reads shipment events, cross-checks carrier SLAs, and resolves or escalates each case — cutting average resolution time from 4 hours to 11 minutes.

    A national logistics operator

  • AI Chatbots

    62% ticket deflection in 90 days

    Grounded on 4,000 support articles and order APIs, the assistant handles order status, returns, and troubleshooting — CSAT on bot-resolved tickets is 4.6/5.

    A D2C electronics brand

  • AI Voice Agents

    31% more appointments booked

    The voice agent answers every inbound call, checks real calendar availability, books and confirms appointments, and sends SMS reminders — recovering calls that previously hit voicemail.

    A 40-location dental group

  • Intelligent Automation

    Claims intake time cut from 3 days to 4 hours

    AI reads claim forms, medical reports, and photos; validates against policy data; and routes 88% of claims straight to adjudication with zero manual data entry.

    A mid-market insurance carrier

  • Workflow Orchestration

    9 languages shipped same-day instead of weekly

    A governed pipeline chains transcription, translation, human review, and publishing — with per-step SLAs and automatic fallback between model providers.

    A media localisation company

  • AI Mobile Apps

    Inspection reports generated 12× faster

    Inspectors photograph sites; on-device vision models tag defects offline, and a language model drafts the full report before they reach the car.

    A field-inspection startup

  • AI Web Applications

    Research time per matter down 58%

    A streaming copilot with paragraph-level citations sits beside the document viewer; lawyers accept, edit, or trace every AI suggestion to its source.

    A legal research platform

  • AI SaaS Development

    $40k MRR within 6 months of launch

    We productized their screening expertise into a self-serve AI screening SaaS — multi-tenant, usage-billed, with a 71% gross margin on AI features.

    A recruiting agency

  • AI Integrations

    2.1 hours saved per rep per day

    AI call summaries, next-step drafting, and pipeline hygiene run natively inside Salesforce — no new tools, no copy-paste, full audit.

    A 900-seat sales organisation

  • AI Consulting & Strategy

    ₹18 crore annual savings identified, 3 initiatives live in 6 months

    A 6-week discovery across 5 plants produced a ranked portfolio of 14 AI opportunities; we then delivered the top three ourselves.

    A PE-backed manufacturing group

Not sure where to start?

Our discovery program scores every AI opportunity in your business by ROI and feasibility — in four weeks, fixed fee.

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Thirty minutes, concrete answers, and an honest view on whether AI is the right tool for your problem.